12/5/2023 0 Comments Steam refund window![]() Gifts that have not been used may be reimbursed during the typical 14-day/two-hour refund window. ![]() Videos on Steam (such as feature films, television shows, episodes, and tutorials) cannot be refunded unless they are included in a bundle with other (non-video) refundable items. You forfeit the right to a refund for a game if VAC (the Valve Anti-Cheat system) has banned you from it. Refunds for purchases made outside of Steam are not possible from Valve (for example, CD keys or Steam wallet cards purchased from third parties). If a bundle contains a DLC or in-game item that is not returnable, Steam will let you know at checkout if the entire bundle is returnable. If none of the goods in the bundle have been transferred and the total usage time for all of the package's components is less than two hours, you can get a complete refund for any bundle you bought from the Steam Store. You have the right to ask for a refund for any Steam hardware or accessories you bought through Steam within the appropriate time frame and procedure outlined in the Hardware Refund Policy. After cancellation, your subscription will no longer renew itself, but you will still have access to its features and benefits for the remainder of the current monthly cycle. Please be aware that you can always cancel a current subscription by visiting your account information. When a game from a subscription has been played within the current payment cycle or when a benefit or discount from the subscription has been used, consumed, updated, or transferred, the content is deemed to have been used. You have 48 hours from the time of the first purchase or 48 hours after any automatic renewal to obtain a refund if a renewable subscription has not been used during the current billing cycle. Steam offers recurring payments for periodic (monthly, yearly) access to some content and services. If you haven't used any of the Steam Wallet funds you bought on Steam, you have fourteen days from the date of purchase to ask for a refund. Starting on the game's release date, there is a regular 14-day/two-hour refund period that is also applicable. You can ask for a refund at any point before the game's release if you pre-purchase a game on Steam and have already paid for it. Otherwise, Steam does not offer refunds for in-game purchases made in non-Valve games. If the game developer has chosen to give refunds on the in-game item you are purchasing, Steam will let you know at the time of purchase. Refunds for in-game items may be made available under these conditions at the discretion of third-party producers. Refunds for buys made in-gameĪs long as the in-game item has not been used, altered, or transferred, Steam will reimburse in-game purchases made within any Valve-developed titles within 48 hours of the purchase. The Store page will make it very obvious that these exclusions are nonrefundable before the purchase. Please be aware that sometimes Steam won't be able to issue refunds for some third-party DLC (for example, if the DLC irreversibly levels up a game character). ![]() (Steam store content usable within another game or software application, "DLC")ĭLC bought from the Steam store is returnable within fourteen days of purchase and if the underlying title hasn't been played for more than two hours since the DLC was bought, as long as the DLC hasn't been consumed, modified, or transferred. Here is a summary of how refunds function for other kinds of transactions. Games and software programs purchased through the Steam shop are eligible for a refund within two weeks of the purchase date and with less than two hours of playtime. (Some payment options offered by Steam in your nation might not permit refunds to the original payment method.) Refundable Areas If Steam is unable to refund you using your original payment method for whatever reason, the whole amount will be paid to your Steam Wallet. The refund will either be given to you in your Steam Wallet or by using the original payment method. ![]() There are additional specifics below, but even if you don't qualify for a refund under the criteria we've outlined, you can still request one, and we'll look into it.Īfter acceptance, you will receive a complete refund for your purchase within a week. If a refund request is received via within the required return time and, in the case of games, if the title has not been played for more than two hours, Valve will process the refund. It's possible that your computer doesn't have the necessary hardware, that you purchased the game inadvertently, or that you tried it out for an hour and decided you didn't like it. For almost each purchase you make on Steam, you can ask for a refund. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |